Project Renova (ABN 30 243 541 191) ("we", "us") is a Sydney-based branding and web design studio. This policy explains how we handle personal information collected through this website.
What we collect
When you submit our enquiry form, we collect the details you provide: your name, email address, the package you're interested in, and your message. We also collect basic, non-identifying analytics about how the site is used (such as pages visited and device type).
How it's collected and stored
Form submissions are processed by our form provider and delivered to our business email. This website is hosted on Lovable. Some of our providers store data on servers located overseas, including in the United States.
How we use it
We use your information to respond to your enquiry, provide our services, and communicate with you about your project. We do not sell, rent, or trade your personal information. We only share it with service providers we use to run our business (such as hosting, forms, and email), and where required by law.
Marketing
We will only send you marketing emails if you have enquired with us or agreed to receive them, and every marketing email will include an unsubscribe option.
Access, correction, and deletion
You can ask us at any time to access, correct, or delete the personal information we hold about you by emailing eleazar@projectrenova.com. We will respond within a reasonable time.
Security
We take reasonable steps to protect your information, but no online transmission is completely secure.
Questions or concerns
Contact us at eleazar@projectrenova.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).